Terms of Service

1. Acceptance of Terms

By accessing and using the Aera Collective website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Aera Collective offers luxury jewelry, eyewear, and accessories. While we strive for accuracy:

• Product descriptions and images are for informational purposes.
• Actual colors may vary slightly due to monitor settings and photography lighting.
• We reserve the right to limit quantities and discontinue products at any time.
• Prices are subject to change without prior notice.

3. Orders and Payment

By placing an order, you agree that:

• All information provided is accurate and complete.
• Payment is required at the time of order placement.
• We accept major credit cards, PayHere, and Cash on Delivery (for eligible areas).
• We reserve the right to cancel or refuse any order for any reason, including suspicion of fraud.

Our shipping terms ensure transparency:

• Delivery times provided are estimates and are not guaranteed.
• Risk of loss transfers to you once the package is handed to the carrier.
• We are not liable for delays caused by third-party shipping carriers or force majeure events.
• International shipments may be subject to import duties and taxes, which are the recipient's responsibility.

We want you to love your purchase. Our policy includes:

• A 7-day return window starting from the delivery date.
• Items must be unworn, in original condition, with all tags attached.
• Custom or personalized items are final sale and non-returnable.
• Return shipping costs are the customer's responsibility unless the item is defective.
• Refunds are processed to the original payment method after inspection.

If you create an account with us:

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to notify us immediately of any unauthorized use of your account.
• You may not share your login details with others.
• We reserve the right to suspend or terminate accounts at our discretion.

7. Intellectual Property

All content on this website—including images, text, logos, graphics, and designs—is the exclusive property of Aera Collective and is protected by copyright and trademark laws. Unauthorized use or reproduction is strictly prohibited.

Aera Collective shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the specific product giving rise to the claim.

These terms are governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising from these terms or your use of our services will be resolved exclusively in the courts of Sri Lanka.

If you have questions regarding these Terms of Service, please contact us: